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Privacy Policy & Cookie Policy

PRIVACY POLICY
Author: MOOD CANDLES by Torelli Sara

PERSONAL INFORMATION COLLECTED
This information notice illustrates the methods of processing the personal data of users who visit the moodcandles.it website (hereinafter, “Site”), including the purchase of products sold directly by Mood Candles di Torelli Sara (“MoodCandles”) or by third-party Sellers, and the use of additional services offered by MoodCandles.

Personal data are processed in accordance with Italian and European legislation, in particular Regulation (EU) 2016/679 (GDPR), Legislative Decree 196/2003 (Personal Data Protection Code) and subsequent amendments, as well as the provisions indicated here.

In the event of a purchase from a Seller other than MoodCandles, the latter acts as an independent data controller for the operations necessary for the execution of the contract, the exercise of the right of withdrawal, the legal guarantee of conformity and the further rights connected to the contractual relationship.

This information applies exclusively to the processing of personal data carried out through the Site. Any third-party websites accessible through links on the Site are subject to their respective privacy policies, which we invite you to consult before browsing.

Navigation Data
When you visit the Site, information such as: is automatically collected:

  • Browser type, IP address, time zone;
  • Cookies installed on the device;
  • Web pages visited, products viewed;
  • Sites or search terms that referred you to the Site;
  • How to interact with the Site.

This data, called “Device Information”, is collected in order to ensure the correct functioning of the Site and to improve the browsing experience.

Personal Data Provided Directly by the User
When you make a purchase or attempt to make a purchase, the following information is collected:

  • Name and surname;
  • Billing and shipping address;
  • Payment information (including credit/debit cards);
  • E-mail address;
  • Telephone number.

This data is necessary for the execution of the contract, the delivery of the products and the provision of related services.

Data from Social Media Interactions
MoodCandles may collect personal data resulting from interaction with its official social pages (e.g. “likes”, comments, direct messages) or relating to the time and day in which the user showed appreciation or sent requests.

METHODS AND PURPOSES OF TREATMENT
Personal data are processed by MoodCandles and, if applicable, by the Sellers with electronic and telematic tools, in compliance with the security measures required by law. The main purposes are:

  • Allow navigation on the Site and access to the services offered;
  • Manage orders, purchases and pre- and post-sales assistance;
  • Comply with legal, accounting and tax obligations.

DATA STORAGE AND SECURITY
MoodCandles retains personal data for the period strictly necessary for the purposes indicated above, in compliance with the provisions of the law in force, including tax and accounting matters.
Appropriate technical and organizational measures are adopted to guarantee the protection of data from unauthorized access, disclosure, alteration or accidental destruction.

USER RIGHTS
The user can exercise the following rights at any time:

  • Access to your personal data and obtain a copy of the same;
  • Rectification of inaccurate data and integration of incomplete data;
  • Erasure of data (right to be forgotten), where legal requirements allow;
  • Limitation of processing in cases provided for by law;
  • Objection to processing for legitimate reasons;
  • Data portability, where applicable.

To exercise your rights, you can contact MoodCandles at info @moodcandles .it .

INFORMATION UPDATES
This information may be subject to updates to comply with regulatory developments or changes to the services offered. Updated versions will be published on the Site and will become effective from the date of publication. The user is invited to periodically consult this section to stay informed about how their personal data is processed.